PG SOFT Privacy Policy

At PG SOFT, we are dedicated to the protection of our users' and players' private information. This Privacy Policy describes how we collect, process, disclose, and protect your personal information through your interaction with our games, website, and services.

Collecting Information

We automatically track information about how you use our website. This information includes:

Personal Information: This primarily consists of information that identifies you, including names, email addresses, date of birth, and contact details. We acquire personal data totally on a voluntary basis, in that it involves your express knowledge or information on your part, such as when creating an account or if there is a need to contact our support system.

Gaming Information: We collect data on how you use our games and services, including device information, game history, preferences, statistics, and the IP address. We use this data to advance the games and personalize your experience.

Technical Information: This may include information about your device, type of browser, your operating system, and network connection. We collect such information to assure that our games perform and are displayed properly on your device.

How we Collect Date

One of the mechanisms for our processing of this data might be through cookies to monitor your interaction with our website. However, you may turn off cookies using your browser options if you wish so.

We may operate links to a variety of third parties on the Site, such as services involving advertisement, analytics, and social media. These services may place cookies on your browser and may send their cookies to your devices when you visit the Site.

Usage of these information

Mainly PG SOFT uses this information for:

Service Enhancement and Delivery: Your data allows us to provide the uninterrupted delivery of our games, secure processing of payments, high-quality customer support, and the personalization of your gaming experience.

Communication and Engagement: We may contact you by email or by push notification on the device you have connected to share with you very important announcements pertaining to new games, special promotions, or other relevant information in connection with keeping you up-to-date and informed.

Security Improvement: This information shall be used to make sure that our website is safe for all operations and also in ensuring protection of all our users against fraudulent activities, unauthorized access or any other illegal actions.

Legal Compliance: Information shall be processed in accordance with applicable laws and regulations. Highest possible standards of legal and ethical conduct are maintained.

Disclosure of Your Information

All information that may be in any way related to you will not under any circumstances be passed on or disclosed to the public.

However, to ensure that we can grant you the best possible gaming experience through our website or through our applications, PG SOFT shall be entitled to disclose such information to third parties, such as business partners, service providers, and competence authorities.

PG SOFT shall cooperate with law enforcement agencies in its sole discretion to detect and prevent illegal activities on our site, or to comply with the law and all its requirements or to protect us from potential litigation, and to provide safety in use for our users; protection of our website is highly guaranteed.

Maintain Data Security

We take appropriate measures to ensure information is protected from unauthorized access, misuse, and loss. However, since no method of data transmission over the internet is completely secure, we cannot guarantee absolute security.

On security, data transmission, and storage, PG SOFT utilizes encryption technologies to avert the easy access of information by unauthorized people.

Your data is stored on secure servers, with restricted access to authorized personnel only. Such servers are likely to be fitted with firewalls and intrusion detection systems to prevent unauthorized access.

Moreover, we have strict internal policies and procedures that will restrict the access of your data to only those employees who have proper legitimate business reasons to access the same.

Finally, PG SOFT has security standards that the third-party service providers should adhere to and ensure that your data is used only for the intended purposes when sharing it with third-party service providers.

Manage Your Privacy Preference

PG SOFT fully realizes the importance of your privacy. Hence, it provides preference management options and controls user information.

You also have the right to request an update of the information in your account at any time, including your name, email address, or preferences, commonly available through your account settings of the PG SOFT website or application.

You can update or delete your account information at any time. If you wanted your name to be deleted of PG SOFT’s mailing list please email the request to privacy@pgsoft.com.